ISDN

Integrated Services Digital Network (ISDN) is a fully digital network access service that integrates voice and data over standard copper telephone wiring. ISDN Primary Rate Interface (PRI) is an enhanced T1 that has 23 bearer or B-channels that carry data, voice, and other services and 1 delta or D-channel that carries control and signaling information. ISDN Basic Rate Interface (BRI) provides 2 bearer or B-channels and 1 delta or D-channel. ISDN BRI provides 64 Kbps or 128 Kbps bandwidth for data connectivity.

Features

• Dedicated PRI (Primary Rate Interface) Access or Switched PRI / BRI (Basic Rate Interface) Access
• Carries digital voice and data traffic across Norlight's Long Distance network
• Inbound and outbound calling
• End to end ISDN connection
• Origination and termination anywhere the Local Exchange Carrier supports ISDN

Benefits

ISDN DATA

• Supports multiple data applications, including desktop and room videoconferencing, and LAN access and file transfer in a PBX environment for telecommuters
• Faster and more consistent bandwidth compared with an analog modem
• Better quality and call throughput compared with an analog modem

ISDN VOICE

• Faster call setup - Provides a higher overall throughput of calls on each voice channel
• Better trunk utilization - Voice channels are not occupied until the call is completed
• More detailed call information - Broadens the information that is generated by a call or call attempt - Primary rate ISDN trunks integrate with computer-telephony systems to deliver screen POPs for customer service applications
• Ideal for customer service and telemarketing call centers

Applications

ISDN DATA

• Video conferencing: Implemented with the appropriate hardware and customer equipment, Norlight ISDN supports high quality point to point and multipoint desktop and room videoconferencing.
• Telecommuting: ISDN carries voice, data and video over a single line. With Norlight ISDN, telecommuters can access the corporate LAN at much faster speeds than with an analog modem, and without tying up their phone line.
• Private line overflow and disaster recovery: You can use ISDN as a low cost protection scheme to keep your network up and running in the event your existing dedicated data connection (Private line or Frame Relay for example) goes down.
• Local area network interconnection: You can use Norlight ISDN to transfer data and connect your multiple business locations. This allows you to create an effective Wide Area Network (WAN) between locations.

ISDN VOICE

• Call centers: Norlight ISDN provides better trunk utilization and detailed call information particularly efficient in a call center environment.
• Private branch exchange: Norlight ISDN adds efficiency to any Private Branch Exchange environment.

ISDN not available in all markets. Contact Norlight for more details.