IPLive® A la Carte Services

We all like choices. And, when it comes to personalizing your business communications services to your specific needs, why should it be any different?

With Norlight's IPLive® service, you can select the precise enhancements that will help your organization work smarter, faster and easier. We offer several a la carte services you can add to your IPLive bundle on an individual basis.

Consider them the icing on the proverbial cake.

VOICE SERVICES

Voicemail

Never miss a call with this customizable voicemail service. Each account has the option of storing up to 30 minutes of voicemail recordings. Users can also select how they want to receive their voicemails - as a traditional voicemail message or as a file attachment on an email. Various voicemail options are available to fit your business needs.

Auto Attendant

Whether you have a full-time receptionist or not, more resourcefully handle incoming calls with the Auto Attendant feature. Calls placed to your main phone number are answered by the Auto Attendant, giving callers the chance to connect with their party by dialing the person's name or extension.

Hunt Groups

Efficiently handle incoming calls and provide better customer service with this IPLive enhancement. An incoming call to a particular phone number is simultaneously routed to all members of a Hunt Group, such as Sales or Customer Service, where the first available person can answer the call.

Toll-free Services

Make it easy for your customers, vendors and employees across the country to contact you at no charge to them. Norlight can provide you with a new toll-free number or port an existing number to our service.

Calling Card

Norlight offers calling cards with domestic and international call origination and termination, so you can make affordable long distance calls wherever you may be. Charges are simply billed back to your account for trouble-free tracking of calls placed.

DATA SERVICES

Site-to-Site Connectivity

Connect your different locations, which use Norlight's IPLive service, to create a Wide Area Network.

Select the integrated IPLive bundle that's right for you! Customize it with additional services to meet your organization's distinct needs with Norlight's Advanced Features Package.