Workspace Recovery

Your information systems are of paramount importance to your business. If your main office fell victim to a power outage, flood, tornado, fire, or other emergency situation, how long would it take you to recover?

According to International Data Corporation statistics, the average cost of downtime for a business, from a disaster or simple human error, is $84,000 an hour. Even worse, a staggering 93% of those businesses that lose their data center for 10 days or more file for bankruptcy within a year.

With Norlight's Workspace Recovery service, you'll be able to restore critical business functions quickly, and avoid unexpected costs and delays. We help you work out a plan to keep it all together before disaster strikes. Because when it does, the Guardians of Data help your business pick up the pieces, and keep going. After all, we don't want to see your organization become a fatal statistic.

Features

Workspace Recovery provides you with a secure back-up facility, available 24x7x365. Your displaced employees can temporarily conduct business at a Norlight Workspace Recovery Center, in the event that a disaster prevents the use of your primary facility(s).

Norlight's dedicated Workspace Recovery Center provides:

• Finished office space with private cubicles in highly secure buildings easily accessible from the interstate highway system
• High-speed network connectivity and security
• Redundancy in power with UPS and on-site generator back-up
• Inbound/outbound telephone service with IP handsets
• Printer/copier/fax machines
• Conference rooms/private offices
• A kitchen and break area
• Lavatory and shower facilities
• On-site storage for customer-supplied PCs or laptops

Customized services and equipment are also available, including the ability for your business to collocate back-up IT equipment and temporarily transfer existing toll-free numbers to the Workspace Recovery Center.

Different levels of Workspace Recovery services are available to meet the varying business continuance needs of organizations, so there's a solution that's affordable for a small, medium, or large company. Several levels of protection are available at several cost options, including non-preemptable availability and preemptable seats reserved via first-come, first-served access.

Benefits

• Avoid a significant loss in revenue and productivity
• Reduce cost exposure due to missed Service Level Agreements or compliance with regulatory requirements
• Protect customer relationships and consumer confidence
• Quickly resume business operations in a fully equipped workspace available 24x7x365
• Access to secure and easily accessible locations that are close, yet far enough away, for many Midwest businesses
• Experience a seamless transfer of workflow to the Workspace Recovery Center, due to a pre-defined, customized, and rehearsed Event Plan
  

Business Continuance Solutions

Norlight's complete portfolio of business continuance services includes:

• Data Center facilities with customized collocation solutions in a secure environment with redundant UPS power supply and generator backup, heating, ventilation and air conditioning systems
• Network recovery with ISDN dial backup
• Site recovery with host and PVC reroute, and redirect PVC
• Access recovery with personalized solutions to protect your local access
• Email recovery with store and forward e-mail
• Managed network security services
• Enhanced Monitoring Service of your LAN and WAN networks