Customer Testimonials

At Norlight, we take pride in exceeding our customers' expectations. Don't just take our word for it though. Read what they're saying about us...

"The big local service companies simply can't provide the level of quick response and the local account team I get from Norlight."
– Scott Duvall, Holland CPA, Bowling Green, KY

"Norlight notifies us if there are any issues before we are even aware of it. Try to get service like that from another company, it just won't happen. The excellent customer service and quality products provided by Norlight should be a benchmark of the trade."
– Ray Banks, Dueco Incorporated, Waukesha, WI

"In the business world, it's very important to have the proper partnerships and the proper support. With Norlight we get both, a partner that provides us all of our telecommunications and Internet security needs and one number to call for all our support questions."
– Jim Coons, Stillman Bank, Rockford, IL

"All the Norlight employees that were involved with this project were easy to work with and their knowledge of the product and understanding of our needs helped us have a great experience. For that reason we would not hesitate to recommend Norlight to other businesses."
– Sheryl Ellis, Kentucky New Era, Hopkinsville, KY

"Reliable communication service and functionality is critical to our business and our old phone system was just not cutting it. Not only is Hosted VBX the best possible system for us, it has easily adapted to our growing clientele and business. And the best part of it is that our relationship with Norlight is outstanding and local! We no longer feel like we are talking to someone halfway across the country that doesn't care. These people really know their stuff."
– Joe Gesser, Pollux Systems, Evansville, IN

"Norlight has made everything at Cleary run smoother than it ever did before, plus saved us an incredible amount of money, as well as an incredible amount of frustration and time. Norlight is a very important partner to Cleary. Thank you for your great service. I would recommend Norlight to anybody."
– Kathleen Jenkins, Cleary Building Corporation, Verona, WI

"You have been able to assist us in many cost-saving ways, as well as securing our network. We look forward to doing further business with you all, and we now consider you all to be a valuable member of our team. I will be referring my contacts to Norlight from now on. You can now add Isringhausen Inc. USA to your long line of satisfied customers."
– Timothy Davis, Isringhausen Inc., Battle Creek, MI

"Our frame relay network was so expensive and the speeds were not nearly sufficient for our needs. With PIPVC from Norlight, we get a high-performance product with a reasonable price. And the service team is very responsive."
– Scott Harris, Cooperative Health, Madisonville, KY

"As our company grew, our legacy phone system was not keeping up. Now we have a system that can dynamically grow as we do from a company that I have trusted for service for over 10 years. Norlight provides great products and responds quickly when I need help."
– Justin Hancock, Hancock Fabrics, Paducah, KY

"Sprint, AT&T and Qwest should be following the customer service strategy and attitude that Norlight has come to be known for. It is Norlight's customer service that assures customer loyalty and consultant recommendations, like this one!"
– Paul Veeneman, Hawkins Inc., Minneapolis, MN

"Hosted VBX reduced the number of lines I had to pay for with my previous provider. And I don't have to jump through 20 hoops just to get a problem fixed. Our account rep is awesome! I can call or email and she is right on it. Not only did we get a bigger and better system, but our customer service is superb."
– Barbie Keeney, Dehoney Travel, New Albany, IN