Contact Us

CUSTOMER SERVICE

If you have questions about your account, payments, billing, or other general questions, or if you would like more information about our products and services, please call 1.800.599.1000 and follow the prompts to speak to the appropriate representative.

Hours of Operation

Residential Customer Service 7:00 a.m. to 6:00 p.m. CT
Business Customer Service 8:00 a.m. - 5:00 p.m. CT

Email Us

For service or billing related questions contact Norlight Customer Service.

Payment Mailing Address

Norlight, Inc.
P.O. Box 740094
Cincinnati, OH 45274-0094

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PHYSICAL ADDRESSES

Headquarters

A.E. Cinelli Technology Center

3701 Communications Way
Evansville, IN 47715

1.812.253.7000
1.800.599.1000

Executive Offices and Business Headquarters

8833 Bond Street
Overland Park, KS 66214-1707
1.800.599.1000

Northern Operations Center

13935 Bishops Drive
Brookfield, WI 53005

1.800.599.1000

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Law Enforcement Inquiries

Norlight, Inc.
Attn: Legal Department
3701 Communications Way
Evansville, IN 47715
Phone:1.812.253.7000
Fax: 1.812.759.1593

Note to Law Enforcement Agencies: To prevent delays, please submit your information requests in the form of a properly issued subpoena or search warrant. We will make every effort to respond to your information request as soon as possible.

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Warehouse Shipping Address

Norlight, Inc.
5020 Smythe Drive
Evansville, IN 47715