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Windstream
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800.599.1000

"Sprint, AT&T and Qwest should be following the customer service strategy and attitude that Windstream has come to be known for. It is Windstream's customer service that assures customer loyalty and consultant recommendations, like this one!"

- Paul Veeneman
Hawkins Inc.
Minneapolis, MN

Contact Windstream

CUSTOMER SERVICE

If you have questions about your account, payments, billing, or other general questions, or if you would like more information about our products and services, please call 1.800.599.1000 and follow the prompts to speak to the appropriate representative.

Hours of Operation

Residential Customer Service 7:00 a.m. to 6:00 p.m. CT
Business Customer Service 8:00 a.m. - 5:00 p.m. CT

Email Us

For service or billing related questions contact Windstream Customer Service.
Please direct Residential Service Inquiries here.

Payment Mailing Address

Norlight, Inc.
P.O. Box 740094
Cincinnati, OH 45274-0094

PHYSICAL ADDRESSES

Headquarters

A.E. Cinelli Technology Center

3701 Communications Way
Evansville, IN 47715

1.812.253.7000
1.800.599.1000

Executive Offices and Business Headquarters

8833 Bond Street
Overland Park, KS 66214-1707
1.800.599.1000

Northern Operations Center

13935 Bishops Drive
Brookfield, WI 53005

1.800.599.1000

Law Enforcement Inquiries

Norlight, Inc.
Attn: Legal Department
3701 Communications Way
Evansville, IN 47715
Phon1.812.253.7000
Fax: 1.812.759.1593

Note to Law Enforcement Agencies: To prevent delays, please submit your information requests in the form of a properly issued subpoena or search warrant. We will make every effort to respond to your information request as soon as possible.

Warehouse Shipping Address

Windstream
5020 Smythe Drive
Evansville, IN 47715