VBX Hosted Phone System

VBX Hosted Phone System Features

Feature / Function	Basic Seat	Professional Seat	Business
Local Dial Tone
Unlimited Intra Company Calls
DID			N/A
Standard Local Line Features			N/A
Standard Phone Set Functions			N/A
Out of Service Conditional Routing
Bundles of Free Long Distance	250 minutes	500 minutes	N/A
Web Portal Access
Conference Calling	3 Parties	4 Parties	N/A
IP Phone Sets	Cisco	Cisco	N/A
Voice Mail	25 Messages, 2 Minute Max	100 Messages, 3 Minute Max	N/A
On Phone Directory and Call Logs			N/A
Integrated Messaging			N/A
Find Me / Follow Me			N/A
Call Jump			N/A
Remote Phone			N/A
MyFax Lite			N/A
ReAssign			N/A
Integrated Access Device			Cisco
Auto Attendant
Hunt Groups
ACD Queue
Multiple Classes of Service
Call Pickup Groups
Time of Day, Holiday, Manual Night Mode
Receptionist Software Console
Quality of Service (QoS) on all connections
Automatic Upgrades
Service managed and monitored by Windstream
Bandwidth Options

Benefits of a VBX Hosted Phone System

Productivity

• A flexible service that can easily scale with your growing business
• Boost corporate productivity with universal message access from any PC or phone, as well as personalized call treatment settings
• Improve customer service and enhance your competitive edge with features only available from a VoIP solution
• Add or remove employee accounts, install new phones and manage new users quickly and easily
• Increase your productivity by allowing your IT team to focus on core business initiatives instead of managing your phone system
• Local phone, long distance, high-speed dedicated Internet access, and an advanced IP phone system all over a private and managed connection from one provider, for one monthly fee

Save Time and Money

• Zero to little upfront cost and competitive monthly rates
• Make your life easier by eliminating the time, energy and cost of owning, installing or administering a PBX or Key telephone system
• Have less hardware to install and manage in your office because it is a hosted service
• Enhance your business continuance capabilities with the ability to re-route calls and receive messages, even if your location is without power or phone service
• Put an end to technology obsolescence with automatically-updated voice and messaging advancements
• Local phone, long distance, high-speed dedicated Internet access, and an advanced IP phone system all over a private and managed connection from one provider, for one monthly fee

Cost Savings of a Hosted Phone System

• Eliminate the capital expenditure of purchasing and managing a costly PBX with an unknown ROI
• Cut costs with unlimited free local and intra-company voice calling, free long distance minutes per user with competitive overage rates, and inexpensive off-net calling rates
• Eliminate long distance calling charges between offices
• Reduce the cost of managing and paying multiple vendors by having all of your communications services delivered by one company on a single bill
• Reduce telephony support costs
• Reduce reimbursement for communications costs associated with remote and mobile workers
• Enjoy the security of built-in business continuance
• Minimize service calls
• Minimize system upgrade costs
• Reduce voicemail cost and complexity

VBX Hosted Phone Systems are available in the following communities: