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"Our frame relay network was so expensive and the speeds were not nearly sufficient for our needs. With PIPVC from Windstream, we get a high-performance product with a reasonable price. And the service team is very responsive."

- Scott Harris
Cooperative Health
Madisonville, KY

Managed Security Services

Windstream's security solutions protect your organization's key information assets. Whether your business is a Fortune 500 enterprise or a start-up company, we can help lower the internal costs associated with cloud-based information security management, monitoring and support for any type of organization.

 
Overview Features Benefits Comparison
 

Managed Firewall service provides comprehensive security consolidated in a single piece of Customer Premise Equipment (CPE) administered and managed by Windstream.

  • Gateway Antivirus
  • Intrusion Prevention System (IPS)
  • Remote Access Control
  • Remote User VPN
  • Site-to-Site VPN
  • Web Content Filtering (Blue Coat®)

Managed Intrusion Detection System (IDS) monitors the effectiveness of control systems by monitoring for evidence of attacks.

Network Security Monitoring (NSM) provides a wide range of effective, efficient logging, logging and event management, threat management, and incident response information.

  • Policy Devices (firewall, domain controller, citrix servers, etc.)
  • Servers
  • Network Equipment Devices (routers, switches, etc.)

Automated Vulnerability Scanning (AVS) detects and alerts you of security flaws at your network perimeter and provides guidance to address these exploits.

These services can be provided separately or in a layered structure for added security.

Features of Windstream Managed Security

Managed Firewall

  • Data security experts monitor network events 24x7x365 to identify abnormal events, sift out false positives, and notify administrators if necessary
  • Integrated firewall, intrusion prevention, anti-virus, and VPN
  • Ongoing firewall device configuration, patch management, and policy management
  • Supports DHCP management, quality of service (QoS) support, policy-based routing support, and high availability (HA) support with failover
  • Web console for policy changes and robust reporting to support compliance initiatives

Managed Intrusion Detection Service (IDS)

  • Data security experts monitor network events 24x7x365 to identify abnormal events, sift out false positives, and notify administrators if necessary
  • Proprietary asset-centric intrusion detection technology
  • Predictive protection modeling tailored to customer’s network
  • Real-time auto-tuning
  • Web console for policy changes and robust reporting to support compliance initiatives

Network Security Monitoring (NSM)

  • Data security experts monitor your network 24x7
  • Monitor policy devices, network equipment, servers, etc.
  • Immediate notification keeps customer’s organization up-to-date on network events
  • Mitigates threats before they impact operations
  • Web console with robust reporting to support compliance initiatives

Automated Vulnerability Scanning (AVS)

  • Proprietary scanning engine tests for more than 5,000 vulnerabilities including the SANS Top 20
  • Scans IP addresses from outside the network
  • Scheduling and reporting through TrustKeeper® Web portal

Benefits of Managed Security Services

  • Rapid deployment
  • Scalability and performance
  • Real-time threat protection
  • 24x7x365 expert monitoring and/or reporting
  • Ongoing management assures that the Managed Security systems are always up-to-date with the most current virus and attack signatures, as well as operating system revisions
  • Firewall locks down the network perimeter and gateway anti-virus functionality stops viruses before entering the network
  • Virtual Private Network (VPN) insures confidentiality and security of communications between the organization and remote employees or other connected entities
  • Intrusion Prevention System (IPS) protects against attacks at the application layer
  • Remote Access controls authenticate users of web-accessible services and conceal services from malicious scans
  • Web-content filtering prevents inappropriate use of the organization's internet connection
  • Facilitates compliance with standards such as PCI DSS, SOX, HIPPA, FISMA, GLBA and others
  • Makes for more efficient use if IT expenditures and resources

Cost Comparison: In-House Security vs. Windstream Managed Security

The table below compares the components and costs for standard security offerings and managed services:

ComponentStandard Software & Hardware OfferingWindstream Managed Security Services
Hardware$$$Included in Service Fee
Software$$$
License$$$
Facilities$$$Network Operations Center
Staffing
Analysts$$$Included in Service Fee
Engineer$$$
Senior Engineer$$$
TrainingVariableUnneeded
Hardware System Support
Initial Setup ApplianceStaff HoursIncluded in Service Fee
MaintenanceStaff Hours
Software System Support
Application UpdateStaff HoursIncluded in Service Fee
Application AdministrationStaff Hours
Application ManagementStaff Hours
Application BackupsStaff Hours
Application DR PlanningStaff Hours
Policy Management
Policy ConfigurationStaff HoursIncluded in Service Fee
Policy Maintenance & UpdateStaff Hours

Tally the cost and the results are clear - Windstream Managed Security Services deliver superior protection at a lower TCO than traditional hardware and software security solutions.